Your Co-op Travel has partnered with foreign exchange specialist Travelex to improve its travel money services for customers. The new partnership,
Your Co-op Travel has partnered with foreign exchange specialist Travelex to improve its travel money services for customers.
The new partnership, which came into force on May 1, means more than 45 currencies are now available to buy from inside 62 of its 71 branches nationwide as well as online and by telephone.
The service will be further expanded from June 2 at Your Co-op Travel branches with ‘click & collect’, allowing customers to order currency online and collect it in-store on their chosen collection date.
Previously Your Co-op Travel only offered foreign currency in-store at some of its branches but customers did not have the option to order online or have currency delivered to their own homes.
The agency said the tie-up would give its customers an easier, more competitive, and hassle-free travel money exchange service.
Benefits include preferable exchange rates and the ability to securely order travel money online for delivery at home as soon as the next day if ordered by 2pm.
Your Co-op Travel already offers commission-free transactions and a buy-back guarantee on leftover currency but will now offer free delivery for currency orders of over £400.
As well as the Your Co-op Travel branches, the new service will be available through the group’s homeworkers, The Personal Travel Agents, and agents in its consortium, the Co-op Consortium, to offer to their clients.
Claire Evans, chief operating officer, Your Co-op Travel, said: “Our collaboration with Travelex enhances the way we serve our customers and members, providing them with a more flexible, convenient, and competitive way to access foreign currency.
“Whether they choose home delivery, online ordering, or collection from one of our 62 branches offering travel money services across the UK, we’re pleased to be making it easier than ever to secure travel money at great rates.
“This partnership marks a significant step in our mission to offer seamless travel services and outstanding value.”
Simon Jackson, chief customer officer, Travelex said the company was delighted to be partnering with Your Co-op Travel.
He said: “Travelex has specialised in white-labelled money solutions for over 15 years, and our expertise means we were uniquely placed to enhance Your Co-op Travel’s travel money offering.
“Improving convenience and access to travel money is a key mission for us, and we’re delighted to be supporting Your Co-op Travel’s customers on this mission too.”
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