Tag: drivethru
Fast-food drive-thru lanes speed up as fewer drivers wait in line
Chick-fil-A had the slowest average drive-thru experience in 2022, but the highest customer satisfaction.Jeff Greenberg | Universal Images Group | Get [...]
Wendy’s to trial chatbot drive-thru operator
An artificial intelligence (AI) chatbot dubbed "Wendy’s FreshAI," will take orders from Wendy's drive-thru customers after the fast-food chain partner [...]
Panera Bread tests artificial intelligence technology in drive-thru lanes
A Panera Bread location in Spring Hill, Florida.Jeff Greenberg | Universal Images Group | Getty ImagesStarting Monday, drive-thru customers at two Pan [...]
McDonald’s assessments automated drive-thru ordering at 10 Chicago eating places
Automobiles sit in drive-thru lanes at a McDonald's Corp. restaurant in Princeton, Illinois.Daniel Acker | Bloomberg | Getty PhotographsAt 10 McDon [...]
Chipotle’s drive-thru lanes solely take 12 seconds, CEO says
Brian Niccol, CEO of Chipotle Mexican Grill. Adam Jeffery | CNBCThe drive-thru has existed for many years, however Chipotle Mexican Grill's fashion [...]
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