Crypto buying and selling platform Voyager has gone off-line a number of instances since Thursday resulting from “immense ongoing quantity,” after
Crypto buying and selling platform Voyager has gone off-line a number of instances since Thursday resulting from “immense ongoing quantity,” after its official Twitter account despatched out a number of tweets encouraging customers to purchase and commerce dogecoin (DOGE) on its app.
“We’re nonetheless working to stabilize our scalability, and performing system upgrades,” in response to a tweet from Voyager. “We simply wished to maintain you up to date as we work to get the system again on-line. We apologize for the inconvenience.”
At press time, Voyager’s assist crew despatched out no less than 4 emails to its customers addressing the service disruptions for the reason that platform’s first tweet on Thursday about dogecoin. In that first tweet the buying and selling platform requested customers to inform their buddies about Voyager with a hyperlink to steerage of the way to purchase and commerce the skyrocketing cryptocurrency.
Indignant customers seem to have taken their dissatisfaction to Twitter, too. As one consumer wrote: “Voyager is the explanation I missed out on [DOGE] at 25% this morning. I used to be digging it till my deposit was frequently denied. The 1000’s I’ve missed out on brings a lot disgrace.”
A spokesperson representing Voyager has not responded to CoinDesk’s requests for remark.
In a Thursday electronic mail from Voyager’s assist crew reviewed by CoinDesk, Voyager claimed the service disruption was resulting from “an surprising occasion from a system improve.” One other electronic mail despatched on Friday famous “immense ongoing quantity” from each “new accounts and buying and selling.”
“All funds are protected,” in response to Friday’s electronic mail. “Whereas we expertise these quantity will increase, the Voyager app might periodically bear upkeep intervals to make sure programs are in a position to function effectively throughout this surge in demand.”