"It has taken up a huge amount of my time and it has cost me, so far, quite a lot of money in legal fees so I have today sent a legal litigation lette
“It has taken up a huge amount of my time and it has cost me, so far, quite a lot of money in legal fees so I have today sent a legal litigation letter to Coutts where I want some full apologies, I want some compensation for my costs, but – more important than all of that – I want a face-to-face meeting with the bank’s bosses.
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