Air Canada urged to resolve system woes forward of vacation journey – transport minister

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Air Canada urged to resolve system woes forward of vacation journey – transport minister

OTTAWA/MONTREAL, Dec 10 (Reuters) - Canada's Transport Minister on Tuesday urged the nation's large


OTTAWA/MONTREAL, Dec 10 (Reuters)Canada’s Transport Minister on Tuesday urged the nation’s largest service to resolve issues with its new reservation system, which have sparked an outpouring of complaints on social media.

Transport Minister Marc Garneau stated the regulator spoke with Air Canada AC.TO about complaints of service delays attributable to adjustments with the reservation system forward of the busy Christmas journey season.

“They (Air Canada) are very conscious we’re getting lots of calls about this,” Garneau informed reporters in Ottawa.

“I hope Air Canada can resolve its downside.”

Prospects took to Twitter to complain about adjustments to the service’s reserving system that resulted in delays.

Montreal-based Air Canada stated in an announcement that it’s present process “short-term points” after changing its getting old reserving system. The service stated there have been some circumstances of shoppers encountering “technical points and longer wait instances” as…



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